|
How does the process work?
First you need to contact us. We will take your details and arrange to
come and meet you at the property so we can be specific about what needs
to be done. We will discuss with you what can be sold, what should be
thrown away, what can be donated etc. After this we will send you a
written quotation and a letter outlining what we have discussed.
If you decide to instruct us we will then schedule a date to start. Our
first day will be spent sorting things out and boxing/bagging up items,
ie clothes & bedding, kitchen items, rubbish, recycling etc. Any items
that are to be sold at auction will also be removed on this day. On the
second day our lorry will arrive to remove unwanted furniture and all
other household items that are earmarked for disposal.
How long will it take?
This will depend on the size of the property, the amount of stuff in it,
and the state that it is in. We will be able to give you an idea of
timing after we have seen the house.
Do I need to be there when you are doing the clearance?
There is no need for you to be there whilst we are clearing the
property. Sometimes relatives or close friends can find it upsetting to
see the home of their loved one being dismantled and possessions being
dispersed. For this reason you may find it easier not to be there
whilst we are working.
Naomi, will you be there to supervise the clearance?
Yes! I am always on site during a job, and am proud to have a wonderful
team who work with me to give our clients a gold star service.
I don’t like the thought of strangers going through my
relative’s personal items.
We quite understand this. We are always very mindful of the fact that
we are dealing with someone’s life and respect their privacy even in
their absence. If we find things in bathroom cupboards or bedside
tables that we feel should remain private then we make sure that they
do. And as we are slightly old fashioned, we usually have one of our
ladies sorting out these areas, as it just seems right.
Will you need water and electricity leaving
on?
Yes please – everyone needs a cup of tea now and then (and a flushing
loo!) We bring our own kettle and tea making stuff so you don’t need to
provide anything. If we are doing a post clearance clean then hot water
is desirable, but not imperative.
Will you need a set of keys?
It is very helpful if we can be allocated a set of keys and keep hold of
them for the duration of the clearance. It can be difficult and
time-consuming if we have to arrange to collect and return keys to a
third party.
How do we pay?
At the end of the job we will provide you with an invoice and you can
pay us directly or we can send the invoice to the solicitor for
settlement from the estate.
Neighbours
Neighbours, particularly those who have been great friends with the
home-owner, can be quite protective, and are naturally concerned that
we, as strangers, are doing a proper job for their friend. We usually
let immediate neighbours know that we are going to be there, but if
there is anyone particular who should know we would be grateful if you
could make them aware that the house is to be cleared.
Do you buy
items?
No. We are a clearance
company. If you wish to sell any items we believe the fairest way for
you to get the best price is by sale at public auction.
We work in partnership with a local auction house so we can give
you good advice on what is saleable and we can consign these items to
auction on your behalf. The
proceeds are paid directly to you.
As a general rule white goods, modern furniture, three piece
suites, beds, wardrobes, dining suites and boxes of household items have
no re-sale value. Good quality antiques and collectables will always
sell.
|
